Creating Clarity to Make Smart Decisions Faster.
Hello. I’m Rich Mills. I discover, define and de-risk solutions worth building.
New Product Innovation
Experience Strategy
Service Design
AI Evaluation & Validation
Business Strategy
Discovery Research
Insights
Digital Transformation
“Rich gave us the clarity we didn't know we needed. The result was a strategy and scope we could take to market and win with. I was impressed by how quickly he grasped our proposition, our audience, and how we operate — and translated that into something that gave us real confidence to launch.”
Nick
Co-Founder, Esse
A few of the partners I’ve worked with
Creating Clarity to Make Smart Decisions Faster.
Hello. I’m Rich Mills. I discover, define and de-risk solutions worth building.
New Product Innovation
Experience Strategy
Service Design
AI Evaluation & Validation
Business Strategy
Discovery Research
Insights
Digital Transformation
“Rich gave us the clarity we didn't know we needed. The result was a strategy and scope we could take to market and win with. I was impressed by how quickly he grasped our proposition, our audience, and how we operate — and translated that into something that gave us real confidence to launch.”
Nick
Co-Founder, Esse
A few of the partners I’ve worked with
Creating Clarity to Make Smart Decisions Faster.
Hello. I’m Rich Mills. I discover, define and de-risk solutions worth building.
New Product Innovation
Experience Strategy
Service Design
AI Evaluation & Validation
Business Strategy
Discovery Research
Insights
Digital Transformation
“Rich gave us the clarity we didn't know we needed. The result was a strategy and scope we could take to market and win with. I was impressed by how quickly he grasped our proposition, our audience, and how we operate — and translated that into something that gave us real confidence to launch.”
Nick
Co-Founder, Esse
A few of the partners I’ve worked with